No matter what type of electronic platform you choose for your business, ensuring patient portal users become more involved in their medical care through a variety of functionalities and also provide many benefits for providers.
About half of ed visits have to deal with patients having to fill out paperwork, which takes a lot of time and also unnecessary focus away from the medical situation at hand.
It also saves the staff time to scan all the paperwork with it already being in a digitized version. Patient portals can also provide patient satisfaction surveys that can be filled out at a later point to evaluate their patient experience.
Many patient portals, if not all of them, have a system where you can use online scheduling features. This way instead of having to phone your doctor to schedule a date and time, patient portals have a calendar that shows a health provider’s free slots and you can choose on your own.
The only thing needed in such a situation is for a staff member to confirm the appointment and for you to receive a notification of it, which is also something available to portal users.
Medical record access
Increasing number of patients want to be able to access their personal medical information from home, not having to go all the way to their healthcare provider. That is why having this as an option is key to having an efficient and successful health patient portal.
These records include diagnoses, medications, allergies, and treatments. They improve adherence by alerting patients when they have a check-up scheduled or take their medicine, which is especially useful with older patients.