Despite the often-raised concerns of the costs of custom development software many companies have already discovered that this is an unnecessary worry. Most often ready-made products prove to be ineffective by lacking scalability, offering plenty of unnecessary features, and often being too slow to update in the rapidly changing world of healthcare, clinical research, and pharmaceutical manufacture. The benefits of having a tailor-made solution are obvious to large corporations, yet they are as appropriate for them as for the mid-sized and even small companies.
Nonetheless, off-the-shelf software can sometimes be the most practical approach as it usually allows for almost immediate implementation. In specific situations, it can also be more cost-efficient, especially when dealing with very strict budgets and deadlines.
Below, we have attempted to provide you with the information you may need to take the right decision.
Do you expect your business to scale?
How important is User Experience to you?
Scaling a ready-made software solution has proven difficult and in some case even impossible. This can be particularly challenging for any clinical research or pharmaceutical organization. If not addressed in a timely manner, such an issue can cause irreversible damages to the growth, reputation, and expansion of the firm. Custom software development completely eliminates this issue. With the choice of the right technological partner each software solution can be designed for growth thus allowing quick adaptation and facilitating business development needs.
With the above said, if you are selecting a software for continuous use within your organization the smartest decision will be to ensure it is a perfect fit. If you are, however, choosing a software solution, which will only be used within a certain project, this may prove ineffective. Consider the time you and your team need to invest into specifying the features needed for completing the project. If the workaround provided by the off-the-shelf solution will not consume more time than the needed to design and develop custom software, then ready-made will be your best bet.
Do you need to comply with regulatory requirements?
Healthcare and clinical professionals should not be forced to become software masterminds in order to do their job. Moreover, training personnel is often costly in terms of both financial and timely investment. When the software solution those professionals need to use is made to fit their demands, however, those issues are automatically solved. By engaging specialists in the design and development process they can address every concern before it turns into a problem and thus greatly reduce the time needed for implementing the new systems.
Are you bound by a strict budget or will you wrap the
In the highly regulated fields of the healthcare, clinical research, and pharmaceutical industries ensuring that the company complies with all existing and new regulations is mandatory. Working with a technological partner allows organizations to address compliance needs and attend to any concern before it becomes a problem. Furthermore, conforming new regulatory requirements even after the delivery of the software solution is far easier and often less costly as compared to this process with ready-made solutions.
budget around your goal?
What type of support will you need?
Although acquiring a ready-made software solution may initially seem as a better economic decision, many factors are often not taken into account. This includes, but is not limited to, additional modification of the existing solution; support; initial and ongoing personnel training: time for implementing the new system; etc. These additional expenses may greatly increase the overall ownership costs, especially considering the vast variety of needs and requirements of the healthcare, clinical research, and pharmaceutical industries, as well as the growing number of governmental regulations. Custom software development addresses the largest part of those questions as early as conceptualization stage. This allows you to set expectations accordingly and have a clear estimation of the total ownership cost of your software solution.
When a software solution has been created from scratch by a chosen technological partner there are a number of benefits, including establishing smooth communication with the development team. This would allow addressing issues quickly, without the need of providing excessive amount of information. Additionally, the familiarity of the development team with the structure of each part of the software solution helps providing efficient and timely support to healthcare, clinical research, or pharmaceutical professional, thus increasing their overall efficiency.